FAQS: COVID-19 & Your Road Cycling Holiday

UPDATED: 3rd May 2022

Your Road Cycling Holiday Travel Requirements

There are currently no travel restrictions to any of the countries where we run cycling holidays. In addition, there are currently no covid-related travel restrictions for entering the UK.

We will continue to closely follow the advice of the UK FCDO and ABTA, and we are monitoring this as international travel resumes in this new way.

We’re also keeping track of the airlines and flight cancellations, as well as country quarantine policies, and we’re considering how these will affect each departure individually.

OUR PROMISE TO YOU: We will let you know no later than 21 days before departure whether or not your much longed-for cycling holiday will be able to run.

Two cyclists passing Marmot Tours logo and union jack on European road cycling holiday Mont Ventoux

It’s our mission to leave no stone unturned when it comes to planning your holiday and helping you have the very best possible experience on two wheels. We also care deeply about the Marmot community and our many loyal clients, so we’ve put together a few Q&A’s which are typical of the queries we’ve received since the pandemic hit.

It goes without saying that the safety of our clients, guides and staff is of paramount importance to us. We would advise you to read the current advice from the FCDO here. As members of ABTA we are also taking their advice and you can read some helpful information they have compiled here.

“Is my European cycling holiday still going ahead this year?”

At present, we anticipate that all of our 2022 holidays will be going ahead!

However, if your trip needs to be cancelled, we will always give you at least 21 days notice. If you haven’t heard from us that your trip is cancelled, then you can assume your trip will go ahead. We ask you to bear with us and keep an eye on this page and The Link for updates. Where we have been forced to cancel a trip that you’re booked on, we will be in touch with you individually as quickly as possible.

“I’m not sure I want to go ahead with my holiday. What are my options?”

If you choose to cancel your holiday, then our normal Terms & Conditions do apply. You can read them here.

However, we appreciate that some of you have concerns about travelling – maybe you’re a non-UK client and are facing different travel restrictions imposed by your own country, or you may be vulnerable and already know you don’t want to or can’t travel at all. We can offer you the option to rebook on any of our 2022 trips (subject to availability). There is a £25 administration fee for switching and you must inform us at least 60 days prior to the departure date of your current booking.

Another option is: if you find someone to take your place for you, we will refund your deposit less a £50 administration fee once they have booked. You can nominate a replacement rider up to two weeks before departure.

“Can I use my deposit on another trip in the future?”

Yes, you can transfer your deposit to another available holiday in 2022. All our itineraries for 2022 can be found on our holidays page. However, we’re unable to transfer your deposit to 2023. To get the most up to date information on which trips still have availability, please get in touch via cycle@marmot-tours.co.uk . Once we’ve pencilled you in for a place, you’ll then be able to make a new booking on The Link and we’ll transfer over any monies already paid to your new holiday.

As we continue to navigate our way out of the pandemic, we want to reassure you that we’re doing everything in our control to make sure the long-awaited holiday you’re looking forward to goes ahead as planned. As ever, please do get in touch with us if you’re still unclear or you’d like to discuss your personal travel plans. Drop us an email or call us on 01373 830409 and we’d be happy to talk.

Marmot Tours staff 2019
Team Marmot – looking forward to welcoming you back on your much longed-for road cycling holiday

Finally, we want to say thank you for your continued messages of support during these trying times. We have been genuinely overwhelmed by the many kind and loyal messages we’ve received and they are very much appreciated. We send you and your families our very best wishes and hope you continue to stay safe and well.

We will post updates on this page, as and when they become available.