FAQS: COVID-19 & Your Road Cycling Holiday

UPDATED: 15th October 2021.

Your Road Cycling Holiday Travel Requirements

On 17th September 2021, the UK government simplified the rules for international travel and there are no longer restrictions to any of the countries where we run cycling holidays.

Everyone entering the UK needs to complete a passenger locator form (which can be found here) and UNTIL 24 OCTOBER take a pre-booked PCR test within two days of returning. FROM 24 OCTOBER this test can be a pre-booked, cheaper LFD. (LFD tests can be pre-booked from 22 October when a list of approved providers will be made available on gov.uk). The passenger locator form must be completed on-trip, in the 48 hours before you return to the UK. You will need to enter your Day-2 PCR (or LFD test after 24 October) booking reference on the form.

For non-vaccinated travellers, you will need to have a negative test result to enter the UK, and you’ll need to self-isolate on arrival. You can read the government’s guidance here.

We will continue to closely follow the advice of the UK FCDO and ABTA, and we are monitoring this as international travel resumes in this new way.

We’re also keeping track of the airlines and flight cancellations, as well as country quarantine policies, and we’re considering how these will affect each departure individually.

OUR PROMISE TO YOU: We will let you know no later than 21 days before departure whether or not your much longed-for cycling holiday will be able to run.

Two cyclists passing Marmot Tours logo and union jack on European road cycling holiday Mont Ventoux

It’s our mission to leave no stone unturned when it comes to planning your holiday and helping you have the very best possible experience on two wheels. We also care deeply about the Marmot community and our many loyal clients, so we’ve put together a few Q&A’s which are typical of the queries we’re receiving at the moment.

It goes without saying that the safety of our clients, guides and staff is of paramount importance to us. We would advise you to read the current advice from the FCDO here. As members of ABTA we are also taking their advice and you can read some helpful information they have compiled here.

“Is my European cycling holiday still going ahead this year?”

If your trip is cancelled, we will always give you at least 21 days notice. If you haven’t heard from us that your trip is cancelled, then you can assume your trip will go ahead. We ask you to bear with us and keep an eye on this page and The Link for updates. Where we have been forced to cancel a trip that you’re booked on, we will be in touch with you individually as quickly as possible.

“I’m not sure I want to go ahead with my holiday. What are my options?”

If you choose to cancel your holiday, then our normal Terms & Conditions do apply. You can read them here.

However, we appreciate that some of you have concerns about travelling – maybe you’re a non-UK client and are facing different travel restrictions imposed by your own country, or you may be vulnerable and already know you don’t want to or can’t travel at all. We can offer you the option to rebook on any of our 2021 or 2022 trips (with no admin fee and subject to availability) as long as you inform us at least 30 days prior to the departure date of your current booking.

“Can I use my deposit on another trip in the future?”

Yes, you can transfer your deposit to another available holiday in 2021 or 2022. All our itineraries for 2021 and 2022 can be found on our holidays page.

If you would like to do so, please email us your preferred holiday dates so we can pencil you in for a spot. You’ll then be able to make your booking on the Link and we’ll transfer any monies already paid to your new holiday. Please note that due to the impact of the pandemic we have had to increase the deposit amount to £400 (as of 1st August 2020).

As we continue to navigate our way out of the pandemic, we want to reassure you that we’re doing everything in our control to make sure the long-awaited holiday you’re looking forward to goes ahead as planned. As ever, please do get in touch with us if you’re still unclear or you’d like to discuss your personal travel plans. Drop us an email or call us on 01373 830409 and we’d be happy to talk.

Marmot Tours staff 2019
Team Marmot – looking forward to welcoming you back on your much longed-for road cycling holiday

Finally, we want to say thank you for your continued messages of support during these trying times. We have been genuinely overwhelmed by the many kind and loyal messages we’ve received and they are very much appreciated. We send you and your families our very best wishes and hope you continue to stay safe and well.

We will post updates on this page, as and when they become available.